Stain Solver

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phone:
1-888-537-8833
M-F 9:00am - 2:00pm et.

e-mail:
customercare@stainsolver.com

snailmail:
Stain Solver
P.O. Box 1635
Meredith, NH 03253

We look forward to hearing from you.

How does Stain Solver remove stains?

Stain Solver removes stains at the molecular level. The oxygen ions in the solution blast apart stain molecules rendering them invisible. Stain Solver does the exact same thing for odors to. It rips apart odor molecules so your things smell fresh.

What are the ingredients in Stain Solver?

Stain Solver is simply a dried form of hydrogen peroxide and soda ash. That's it. That's why it's so pure. For more info, here's the MSDS.

What can I use Stain Solver on?

You can use Stain Solver on anything that's safely washed with water. There are hundreds and thousands of things that are safely cleaned in water. Be sure to read the next FAQ.

What can't I use Stain Solver on?

Do not use Stain Solver on woolen items or silk. Do not use it to clean redwood. Don't use Stain Solver on leather, as it can take out the natural pigments in leather.

What stains will Stain Solver clean?

Stain Solver will clean all organic food stains. Stain Solver can clean grease, especially if you mix in just a little bit of regular liquid dish soap. Stain Solver can clean red wine, kid's juice and Kool-Aid stains, etc. Body oils, blood, grass stains, etc., can all be cleaned with Stain Solver. Remember, you have nothing to lose using Stain Solver as the garment, carpet, tent, etc. is already ruined until such time as it's clean.

What stains will Stain Solver not clean?

Stain Solver won't remove rust, hard water stains or some very harsh chemical stains. Once again, since an object is stained, you have nothing to lose trying Stain Solver. Thousands of customers have sent success stories about stains that wouldn't budge with other cleaners, but Stain Solver worked.

Will Stain Solver remove odors?

Yes. Stain Solver removes odors by breaking apart the odor molecules. It's so powerful it will even remove skunk odor in minutes.

Will Stain Solver remove color?

Maybe. Stain Solver is color safe in most situations. Stain Solver will remove the color from items dyed with vegetable, fruit or other food dyes. Stain Solver is so powerful that if you accidentally spill the powder on a wet garment, it may whiten that spot. Always soak colored garments in water where you've dissolved the Stain Solver. You can apply a paste to pure white garments if you have a tough stain.

Is Stain Solver safe to use around plants and trees?

Yes. Stain Solver is safe around all vegetation. When mixed with water, the solution adds beneficial oxygen to the soil.

How do I use Stain Solver?

Stain Solver works best mixed with water, warm water for most stains. The mixing directions are on the label. It's best to store Stain Solver in a cool, dry place to extend its shelf life.

How do I apply Stain Solver?

There are three ways to apply Stain Solver: vertically, horizontally or soaking.

For the vertical application, pour the mixture in a spray bottle, and spray it on your walls. Keep walls wet with the solution for up to 30 minutes before you begin to scrub.

For the horizontal application, mix Stain Solver per the directions on the label. Then pour Stain Solver over the item to be cleaned. You want to saturate the object. For floor tile grout, be sure that the solution ponds on top of the grout. Add more solution if it soaks into the grout.

For the soaking application, mix Stain Solver per the directions on the label. Make sure the bucket or bowl you use is big enough to hold your item. Then completely submerge your item in the Stain Solver.

For all applications, make sure your item is completely dry before applying Stain Solver. If your item is wet, it won't be able to soak up the Stain Solver as well because it will already be saturated with water. Let the Stain Solver sit on your item for up to six hours to get maximum cleaning benefit. If your stain is still there, use a scrub brush or toothbrush and gently scrub.

I followed your instructions, but my item is not getting clean. What's wrong?

You may not have used enough Stain Solver for the amount of water you had. If scrubbing, the scrub brush bristles may have been too short and not contacted the surface you were trying to clean. If the Stain Solver is old, it may have lost it's power. You may not have allowed the Stain Solver to dissolve in the water. You may not have let it soak long enough.

What is the shelf life of Stain Solver?

Stain Solver can last up to 18 months if kept cold and dry.

What's the best scrub brush to use?

Use a scrub brush that has bristles no longer than one inch.

What is your return policy?

You can read our full Return Policy. But basically, you must return your order within 30 days to receive a full refund. There is a 25% restocking fee, and you will not be credited any shipping fees.

Where do you ship to?

We only ship to the contiguous 48 states in the USA and into Canada. Orders shipped to Canada do not qualify for Free Shipping and are subject to local tariffs.

When will my order ship?

We ship all orders usually on the next business day after they are received. We do not ship on weekends or on holidays observed by UPS. You can visit UPS.com to see all scheduled holidays they observe and when their trucks are not on the road.

We are not allowed to ship overnight. All shipments must be in trucks. Stain Solver is not allowed on airplanes.

How much is one ounce of dry measure?

1 oz. of Stain Solver in dry measure is equal to 2 tablespoons.

What is the white residue on my wood after I clean it?

If you rinsed your wood really well with clear water before the Stain Solver solution dried, the residue is probably sun-damaged wood fibers that often look like peach fuzz. You can see it in the photo below. They are white because the sun bleached out all the natural color. This typically happens with both pressure-treated pine and cedar decking and cedar fencing.

To remove these fibers, allow the wood to dry completely, then use medium aluminum oxide (light brown in color) sandpaper to remove the fuzz. You may have to start with coarse grit if the fuzz is really bad.

Can I use Stain Solver to remove the odor from my dishwasher?

Yes! Pour in one ounce of Stain Solver powder into the soap container in the door and close the soap dispenser lid. Pour an additional ounce in the bottom of the dishwasher. Set the control to SOAK. Let the machine run in the SOAK cycle and do not allow it to drain. Let it sit for 3 hours. Then turn control to Pots and Pans and run the machine.

Can you send me a small sample of Stain Solver?

Because Stain Solver is such a powerful cleaner, we're not allowed to send a sample through the US Mail, and it's far too expensive to send a sample via UPS. We know you'll have success, so please just order some now.

How do I use Stain Solver in my laundry?

Stain Solver works BEST as a pre-soak agent. We recommend that you pour 2 oz - one-quarter cup - into your washing machine before you add clothes or water. Set the control to SOAK. Allow the clothes to soak for an hour or two, then set the controls for a normal washing load.

Do I need to use Stain Solver each time I do laundry?

You don't have to use it each time, but using each load helps keep clothes perfectly clean and it makes them smell as fresh as they can. Stain Solver gets rid of tough body odor molecules.

Is Stain Solver a liquid or a powder?

Stain Solver is a powder that you mix with water. It dissolves faster in warm or hot water, but can be mixed in cold water. Once mixed and dissolved, it only produces stain-fighting oxygen ions for six hours. Because it's a powder you mix with water, it's highly concentrated and has a very long shelf life.

Do you have an MSDS sheet for Stain Solver?

Yes, you can download our MSDS sheet.